AI assistant, omnichannel support desk, knowledge base. Everything you need for seamless customer support, all in one place.
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10:23 AM
Based on the error code, this seems like an authentication issue.
Everything you need to succeed
From live chat to AI automation, Aicha gives you the tools to delight your customers.
Simple and elegant live chat for your website. Engage visitors in real-time.
Learn moreConnect any channel and engage your customers from one centralized place.
Learn moreCollaborate and manage conversations using a shared inbox with private notes.
Learn moreAvoid repetitive tasks by automating your workflows and running on auto-pilot.
Learn moreOrganize chats with labels and filter contacts into segments for targeted support.
Discuss queries privately with your team before responding to customers.
Save frequently sent messages as templates to speed up response times.
Labels
John Doe
Need help with billing...
Alice Smith
Feature request for...
Mike K.
Is the API down?
Get live views of your support operations and agent availability.
Understand how happy your customers are with automated satisfaction surveys.
Track response times, resolution rates, and conversation volume per agent.
Last 7 Days
Resolution Rate
Avg. Response Time
Connect Aicha with the platforms you already use to streamline your workflow.